Question 1

Can I cancel anytime?

Accepted Answer

Yes! You can cancel your subscription at any time. Your premium features will remain active until the end of your billing period. No questions asked.

Question 2

What happens to my links if I downgrade?

Accepted Answer

Your links will remain active and continue to work. However, you'll be limited to the new plan's features and link capacity.

Question 3

Do you offer refunds?

Accepted Answer

We offer a 7-day money-back guarantee on all paid plans. Contact us within 7 days of your purchase for a full refund.

Question 4

Can I switch between plans?

Accepted Answer

Yes, you can upgrade or downgrade at any time. Upgrades are prorated; downgrades take effect at the next billing cycle.

Question 5

What's included in Enterprise?

Accepted Answer

Enterprise plans include unlimited links, custom integrations, priority support, a dedicated account manager, custom SLA, and flexible billing. Contact sales for a custom quote.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for Enterprise plans. All payments are processed securely through Polar.

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Frequently Asked Questions